IMS is designed around how property management actually works. One number, all trades, fast response, clear reporting. Let us handle the maintenance so you can focus on your portfolio.
Managing a portfolio of properties means dealing with maintenance issues constantly. Tenants calling about leaks. Estate managers chasing contractors. Work that gets booked, then cancelled, then re-booked. Multiple invoices for jobs that should have been one.
We built IMS to solve exactly that. One contractor, all trades, consistent standards, and clear communication throughout. When you call IMS, the job gets done.
2–4 hour response to urgent reactive calls
Plumbing, electrical, carpentry, decorating and more
Job reports and photos for every completed task
EICR, gas, fire doors – we track and remind
One point of contact for your whole portfolio
Out-of-hours cover for urgent situations
Everything you need from a single contractor
When things go wrong, we respond fast. Across all trades, across your whole portfolio. 24/7 emergency cover available.
Scheduled inspections and compliance testing so your properties stay compliant and your landlords stay protected.
Fast, professional end of tenancy works to minimise void periods and get your properties re-let quickly.
We keep vacant properties secure, compliant, and in good condition between lettings.
Surveys, repairs, and replacements to keep your managed buildings legally compliant with current fire safety regulations.
End-to-end refurbishment projects for properties that need more than routine maintenance. Bathroom, kitchen, and full property.
Simple onboarding, then we handle everything
We discuss your portfolio, your maintenance needs, and what you need from a contractor.
We put together a tailored proposal covering reactive and planned maintenance, with agreed SLAs and reporting.
We set up your account, agree on communication processes, and introduce your dedicated account manager.
One number for all maintenance needs. We report back after every job, track compliance, and flag anything that needs attention.
"IMS have become an essential part of how we manage our portfolio. The end of tenancy turnarounds alone have saved us significant void time. Reliable, professional, and always on it."
"We needed a contractor who could handle fire door compliance across multiple blocks alongside day-to-day reactive maintenance. IMS tick every box and the reporting is excellent."
We'd love to understand your portfolio and show you how IMS can make your life easier. Get in touch today for a no-pressure conversation.